feat: Implement comprehensive OpenPanel analytics tracking
Complete analytics overhaul with 30+ tracking events: E-commerce Events: - Product views, image views, variant selection - Add/remove from cart, quantity changes - Cart open and abandonment tracking - Checkout funnel (all steps) - Payment/shipping method selection - Order completion with revenue tracking User Engagement: - Search queries with filters - CTA clicks, external link clicks - Element engagement (click/hover/view) - Newsletter signups - Promo code usage - Wishlist actions User Identity: - User identification - Property setting - Screen/session tracking Technical: - Proper TypeScript types for all events - Increment/decrement counters - Pending revenue for cart abandonment - Comprehensive error handling Includes complete documentation in docs/ANALYTICS_GUIDE.md
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docs/ANALYTICS_GUIDE.md
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# Comprehensive OpenPanel Analytics Guide
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This guide documents all tracking events implemented in the ManoonOils storefront.
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## Quick Start
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```typescript
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import { useAnalytics } from "@/lib/analytics";
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function MyComponent() {
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const { trackProductView, trackAddToCart, trackOrderCompleted } = useAnalytics();
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// Use tracking functions...
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}
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```
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---
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## E-Commerce Events
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### 1. Product Views
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**trackProductView** - Track when user views a product
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```typescript
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trackProductView({
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id: "prod_123",
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name: "Manoon Anti-Age Serum",
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price: 2890,
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currency: "RSD",
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category: "Serums",
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sku: "MAN-001",
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in_stock: true,
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});
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```
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**trackProductImageView** - Track product image gallery interactions
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```typescript
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trackProductImageView("prod_123", 2); // Viewed 3rd image
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```
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**trackVariantSelect** - Track variant/option selection
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```typescript
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trackVariantSelect("prod_123", "50ml", 2890);
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```
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### 2. Cart Events
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**trackAddToCart** - Track adding items to cart
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```typescript
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trackAddToCart({
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id: "prod_123",
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name: "Manoon Anti-Age Serum",
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price: 2890,
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currency: "RSD",
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quantity: 2,
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variant: "50ml",
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sku: "MAN-001-50",
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});
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```
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**trackRemoveFromCart** - Track removing items from cart
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```typescript
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trackRemoveFromCart({
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id: "prod_123",
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name: "Manoon Anti-Age Serum",
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price: 2890,
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quantity: 1,
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variant: "50ml",
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});
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```
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**trackQuantityChange** - Track quantity adjustments
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```typescript
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trackQuantityChange(
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cartItem,
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1, // old quantity
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3 // new quantity
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);
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```
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**trackCartOpen** - Track cart drawer/modal open
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```typescript
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trackCartOpen({
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total: 5780,
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currency: "RSD",
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item_count: 2,
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items: [/* cart items */],
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coupon_code: "SAVE10",
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});
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```
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**trackCartAbandonment** - Track cart abandonment
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```typescript
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trackCartAbandonment(
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cartData,
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45000 // time spent in cart (ms)
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);
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```
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### 3. Checkout Events
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**trackCheckoutStarted** - Track checkout initiation
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```typescript
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trackCheckoutStarted({
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total: 5780,
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currency: "RSD",
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item_count: 2,
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items: [/* cart items */],
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coupon_code: "SAVE10",
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});
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```
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**trackCheckoutStep** - Track checkout step progression
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```typescript
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// Step progression
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trackCheckoutStep({
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step: "email",
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value: 5780,
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currency: "RSD",
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});
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// With error
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trackCheckoutStep({
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step: "shipping",
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error: "Invalid postal code",
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});
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// Final step
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trackCheckoutStep({
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step: "complete",
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payment_method: "cod",
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shipping_method: "Standard",
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});
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```
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**trackPaymentMethodSelect** - Track payment method selection
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```typescript
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trackPaymentMethodSelect("cod", 5780);
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```
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**trackShippingMethodSelect** - Track shipping method selection
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```typescript
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trackShippingMethodSelect("Standard", 480);
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```
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### 4. Order Events
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**trackOrderCompleted** - Track successful order with revenue
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```typescript
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trackOrderCompleted({
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order_id: "order_uuid",
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order_number: "1599",
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total: 6260,
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currency: "RSD",
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item_count: 2,
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shipping_cost: 480,
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customer_email: "customer@example.com",
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payment_method: "cod",
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coupon_code: "SAVE10",
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});
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```
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---
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## User Engagement Events
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### 1. Search
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**trackSearch** - Track search queries
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```typescript
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trackSearch({
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query: "anti aging serum",
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results_count: 12,
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filters: { category: "serums", price_range: "2000-3000" },
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category: "serums",
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});
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```
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### 2. General Engagement
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**trackEngagement** - Track element interactions
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```typescript
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// Element click
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trackEngagement({
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element: "hero_cta",
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action: "click",
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value: "Shop Now",
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});
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// Element hover
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trackEngagement({
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element: "product_card",
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action: "hover",
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value: "prod_123",
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});
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// Element view (scroll into view)
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trackEngagement({
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element: "testimonials_section",
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action: "view",
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metadata: { section_position: "below_fold" },
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});
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```
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### 3. CTA Tracking
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**trackCTAClick** - Track call-to-action buttons
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```typescript
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trackCTAClick(
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"Shop Now", // CTA name
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"hero_section", // Location
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"/products" // Destination (optional)
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);
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```
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### 4. External Links
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**trackExternalLink** - Track outbound links
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```typescript
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trackExternalLink(
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"https://instagram.com/manoonoils",
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"Instagram",
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"footer"
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);
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```
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### 5. Newsletter
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**trackNewsletterSignup** - Track email subscriptions
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```typescript
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trackNewsletterSignup(
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"customer@example.com",
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"footer" // Location of signup form
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);
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```
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### 6. Promo Codes
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**trackPromoCode** - Track coupon/promo code usage
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```typescript
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trackPromoCode(
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"SAVE10",
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578, // discount amount
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true // success
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);
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```
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### 7. Wishlist
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**trackWishlistAction** - Track wishlist interactions
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```typescript
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// Add to wishlist
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trackWishlistAction("add", "prod_123", "Anti-Age Serum");
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// Remove from wishlist
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trackWishlistAction("remove", "prod_123", "Anti-Age Serum");
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```
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---
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## User Identification
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### identifyUser
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Identify users across sessions:
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```typescript
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identifyUser({
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profileId: "user_uuid",
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email: "customer@example.com",
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firstName: "John",
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lastName: "Doe",
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phone: "+38161123456",
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properties: {
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signup_date: "2024-03-01",
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preferred_language: "sr",
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total_orders: 5,
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},
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});
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```
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### setUserProperties
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Set global user properties:
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```typescript
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setUserProperties({
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loyalty_tier: "gold",
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last_purchase_date: "2024-03-25",
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preferred_category: "serums",
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});
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```
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---
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## Session/Screen Tracking
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### trackScreenView
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Track page views manually:
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```typescript
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trackScreenView(
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"/products/anti-age-serum",
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"Manoon Anti-Age Serum - ManoonOils"
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);
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```
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### trackSessionStart
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Track new sessions:
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```typescript
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useEffect(() => {
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trackSessionStart();
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}, []);
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```
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---
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## Best Practices
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### 1. Always Wrap in try-catch
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Tracking should never break the user experience:
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```typescript
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try {
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trackAddToCart(product);
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} catch (e) {
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console.error("Tracking failed:", e);
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}
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```
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### 2. Use Consistent Naming
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- Use snake_case for property names
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- Be consistent with event names
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- Use past tense for events (e.g., `product_viewed` not `view_product`)
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### 3. Include Context
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Always include relevant context:
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```typescript
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// Good
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trackCTAClick("Shop Now", "hero_section", "/products");
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// Less useful
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trackCTAClick("button_click");
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```
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### 4. Track Revenue Properly
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Always use `trackOrderCompleted` for final purchases - it includes both event tracking and revenue tracking.
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### 5. Increment/Decrement Counters
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Use increment/decrement for user-level metrics:
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- Total orders: `op.increment({ total_orders: 1 })`
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- Wishlist items: `op.increment({ wishlist_items: 1 })`
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- Product views: `op.increment({ product_views: 1 })`
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---
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## Analytics Dashboard Views
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With this implementation, you can create OpenPanel dashboards for:
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1. **E-commerce Funnel**
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- Product views → Add to cart → Checkout started → Order completed
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- Conversion rates at each step
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- Cart abandonment rate
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2. **Revenue Analytics**
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- Total revenue by period
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- Revenue by payment method
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- Revenue by product category
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- Average order value
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3. **User Behavior**
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- Most viewed products
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- Popular search terms
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- CTA click rates
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- Time to purchase
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4. **User Properties**
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- User segments by total orders
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- Repeat customers
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- Newsletter subscribers
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- Wishlist users
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---
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## Debugging
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Check browser console for tracking logs. All tracking functions log to console in development mode.
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OpenPanel dashboard: https://op.nodecrew.me
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@@ -1,95 +1,282 @@
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"use client";
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import { useOpenPanel } from "@openpanel/nextjs";
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import { useCallback } from "react";
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import { useCallback, useRef } from "react";
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// E-commerce Events
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export type ProductViewData = {
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id: string;
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name: string;
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price: number;
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currency: string;
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category?: string;
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sku?: string;
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in_stock?: boolean;
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};
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export type CartItemData = {
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id: string;
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name: string;
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price: number;
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currency: string;
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quantity: number;
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variant?: string;
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sku?: string;
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};
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export type CartData = {
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total: number;
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currency: string;
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item_count: number;
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items: CartItemData[];
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coupon_code?: string;
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};
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export type CheckoutData = {
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step: "email" | "shipping" | "billing" | "payment" | "review" | "complete";
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value?: number;
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currency?: string;
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shipping_method?: string;
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payment_method?: string;
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error?: string;
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};
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export type OrderData = {
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order_id: string;
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order_number: string;
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total: number;
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currency: string;
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item_count: number;
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shipping_cost?: number;
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customer_email?: string;
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payment_method?: string;
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coupon_code?: string;
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};
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// User Events
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export type UserData = {
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profileId: string;
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email?: string;
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firstName?: string;
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lastName?: string;
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phone?: string;
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properties?: Record<string, unknown>;
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};
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export type SearchData = {
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query: string;
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results_count: number;
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filters?: Record<string, string>;
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category?: string;
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};
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export type EngagementData = {
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element: string;
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action: "click" | "hover" | "scroll" | "view";
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value?: string | number;
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metadata?: Record<string, unknown>;
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};
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export function useAnalytics() {
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const op = useOpenPanel();
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const startTimeRef = useRef<number>(Date.now());
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// Page views are tracked automatically by OpenPanelComponent
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// but we can track specific events manually
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// ==================== E-COMMERCE EVENTS ====================
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const trackProductView = useCallback((product: {
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id: string;
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name: string;
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price: number;
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currency: string;
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category?: string;
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}) => {
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/**
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* Track when user views a product
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*/
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const trackProductView = useCallback((product: ProductViewData) => {
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op.track("product_viewed", {
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product_id: product.id,
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product_name: product.name,
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price: product.price,
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currency: product.currency,
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category: product.category,
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sku: product.sku,
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in_stock: product.in_stock,
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});
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// Also increment product view counter
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op.increment({ product_views: 1 });
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}, [op]);
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/**
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* Track when user views product image gallery
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*/
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const trackProductImageView = useCallback((productId: string, imageIndex: number) => {
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op.track("product_image_viewed", {
|
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product_id: productId,
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image_index: imageIndex,
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});
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}, [op]);
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|
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const trackAddToCart = useCallback((product: {
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id: string;
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name: string;
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price: number;
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currency: string;
|
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quantity: number;
|
||||
variant?: string;
|
||||
}) => {
|
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/**
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* Track variant selection
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*/
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const trackVariantSelect = useCallback((productId: string, variantName: string, price: number) => {
|
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op.track("variant_selected", {
|
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product_id: productId,
|
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variant_name: variantName,
|
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price: price,
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});
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}, [op]);
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/**
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* Track add to cart
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*/
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const trackAddToCart = useCallback((item: CartItemData) => {
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op.track("add_to_cart", {
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product_id: product.id,
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product_name: product.name,
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price: product.price,
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||||
currency: product.currency,
|
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quantity: product.quantity,
|
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variant: product.variant,
|
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product_id: item.id,
|
||||
product_name: item.name,
|
||||
price: item.price,
|
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currency: item.currency,
|
||||
quantity: item.quantity,
|
||||
variant: item.variant,
|
||||
sku: item.sku,
|
||||
value: item.price * item.quantity,
|
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});
|
||||
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||||
// Add to cart counter
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||||
op.increment({ items_added_to_cart: item.quantity });
|
||||
}, [op]);
|
||||
|
||||
const trackRemoveFromCart = useCallback((product: {
|
||||
id: string;
|
||||
name: string;
|
||||
quantity: number;
|
||||
}) => {
|
||||
/**
|
||||
* Track remove from cart
|
||||
*/
|
||||
const trackRemoveFromCart = useCallback((item: CartItemData) => {
|
||||
op.track("remove_from_cart", {
|
||||
product_id: product.id,
|
||||
product_name: product.name,
|
||||
quantity: product.quantity,
|
||||
product_id: item.id,
|
||||
product_name: item.name,
|
||||
price: item.price,
|
||||
quantity: item.quantity,
|
||||
variant: item.variant,
|
||||
value: item.price * item.quantity,
|
||||
});
|
||||
}, [op]);
|
||||
|
||||
const trackCheckoutStarted = useCallback((cart: {
|
||||
total: number;
|
||||
currency: string;
|
||||
item_count: number;
|
||||
items: Array<{
|
||||
id: string;
|
||||
name: string;
|
||||
quantity: number;
|
||||
price: number;
|
||||
}>;
|
||||
}) => {
|
||||
/**
|
||||
* Track quantity change in cart
|
||||
*/
|
||||
const trackQuantityChange = useCallback((item: CartItemData, oldQuantity: number, newQuantity: number) => {
|
||||
op.track("quantity_changed", {
|
||||
product_id: item.id,
|
||||
product_name: item.name,
|
||||
old_quantity: oldQuantity,
|
||||
new_quantity: newQuantity,
|
||||
difference: newQuantity - oldQuantity,
|
||||
});
|
||||
}, [op]);
|
||||
|
||||
/**
|
||||
* Track cart drawer open
|
||||
*/
|
||||
const trackCartOpen = useCallback((cart: CartData) => {
|
||||
op.track("cart_opened", {
|
||||
cart_total: cart.total,
|
||||
currency: cart.currency,
|
||||
item_count: cart.item_count,
|
||||
items: cart.items.map(i => ({
|
||||
id: i.id,
|
||||
name: i.name,
|
||||
quantity: i.quantity,
|
||||
price: i.price,
|
||||
})),
|
||||
});
|
||||
}, [op]);
|
||||
|
||||
/**
|
||||
* Track cart abandonment
|
||||
*/
|
||||
const trackCartAbandonment = useCallback((cart: CartData, timeSpentMs: number) => {
|
||||
op.track("cart_abandoned", {
|
||||
cart_total: cart.total,
|
||||
currency: cart.currency,
|
||||
item_count: cart.item_count,
|
||||
items: cart.items.map(i => i.id),
|
||||
time_spent_seconds: Math.round(timeSpentMs / 1000),
|
||||
value: cart.total,
|
||||
});
|
||||
|
||||
// Track as pending revenue for recovery campaigns
|
||||
op.pendingRevenue(cart.total, {
|
||||
currency: cart.currency,
|
||||
item_count: cart.item_count,
|
||||
});
|
||||
}, [op]);
|
||||
|
||||
/**
|
||||
* Track checkout started
|
||||
*/
|
||||
const trackCheckoutStarted = useCallback((cart: CartData) => {
|
||||
startTimeRef.current = Date.now();
|
||||
|
||||
op.track("checkout_started", {
|
||||
cart_total: cart.total,
|
||||
currency: cart.currency,
|
||||
item_count: cart.item_count,
|
||||
items: cart.items,
|
||||
items: cart.items.map(i => ({
|
||||
id: i.id,
|
||||
name: i.name,
|
||||
quantity: i.quantity,
|
||||
price: i.price,
|
||||
})),
|
||||
coupon_code: cart.coupon_code,
|
||||
});
|
||||
}, [op]);
|
||||
|
||||
const trackCheckoutStep = useCallback((step: string, data?: Record<string, unknown>) => {
|
||||
op.track("checkout_step", {
|
||||
step,
|
||||
...data,
|
||||
/**
|
||||
* Track checkout step progression
|
||||
*/
|
||||
const trackCheckoutStep = useCallback((data: CheckoutData) => {
|
||||
const eventName = `checkout_${data.step}`;
|
||||
|
||||
op.track(eventName, {
|
||||
step: data.step,
|
||||
value: data.value,
|
||||
currency: data.currency,
|
||||
shipping_method: data.shipping_method,
|
||||
payment_method: data.payment_method,
|
||||
error: data.error,
|
||||
time_spent_ms: Date.now() - startTimeRef.current,
|
||||
});
|
||||
|
||||
// If there's an error, track it separately
|
||||
if (data.error) {
|
||||
op.track("checkout_error", {
|
||||
step: data.step,
|
||||
error_message: data.error,
|
||||
});
|
||||
}
|
||||
}, [op]);
|
||||
|
||||
/**
|
||||
* Track payment method selection
|
||||
*/
|
||||
const trackPaymentMethodSelect = useCallback((method: string, subtotal: number) => {
|
||||
op.track("payment_method_selected", {
|
||||
method: method,
|
||||
subtotal: subtotal,
|
||||
});
|
||||
}, [op]);
|
||||
|
||||
const trackOrderCompleted = useCallback((order: {
|
||||
order_id: string;
|
||||
order_number: string;
|
||||
total: number;
|
||||
currency: string;
|
||||
item_count: number;
|
||||
shipping_cost?: number;
|
||||
customer_email?: string;
|
||||
}) => {
|
||||
/**
|
||||
* Track shipping method selection
|
||||
*/
|
||||
const trackShippingMethodSelect = useCallback((method: string, cost: number) => {
|
||||
op.track("shipping_method_selected", {
|
||||
method: method,
|
||||
cost: cost,
|
||||
});
|
||||
}, [op]);
|
||||
|
||||
/**
|
||||
* Track order completion with revenue
|
||||
*/
|
||||
const trackOrderCompleted = useCallback((order: OrderData) => {
|
||||
const timeToComplete = Date.now() - startTimeRef.current;
|
||||
|
||||
// Track order event
|
||||
op.track("order_completed", {
|
||||
order_id: order.order_id,
|
||||
order_number: order.order_number,
|
||||
@@ -98,56 +285,196 @@ export function useAnalytics() {
|
||||
item_count: order.item_count,
|
||||
shipping_cost: order.shipping_cost,
|
||||
customer_email: order.customer_email,
|
||||
payment_method: order.payment_method,
|
||||
coupon_code: order.coupon_code,
|
||||
time_to_complete_ms: timeToComplete,
|
||||
});
|
||||
|
||||
// Also track revenue for analytics
|
||||
op.track("purchase", {
|
||||
transaction_id: order.order_number,
|
||||
value: order.total,
|
||||
// Track actual revenue
|
||||
op.revenue(order.total, {
|
||||
currency: order.currency,
|
||||
transaction_id: order.order_number,
|
||||
order_id: order.order_id,
|
||||
item_count: order.item_count,
|
||||
payment_method: order.payment_method,
|
||||
shipping_cost: order.shipping_cost,
|
||||
});
|
||||
|
||||
// Increment order counter for user
|
||||
op.increment({
|
||||
total_orders: 1,
|
||||
total_revenue: order.total,
|
||||
});
|
||||
}, [op]);
|
||||
|
||||
const trackSearch = useCallback((query: string, results_count: number) => {
|
||||
// ==================== USER ENGAGEMENT EVENTS ====================
|
||||
|
||||
/**
|
||||
* Track search queries
|
||||
*/
|
||||
const trackSearch = useCallback((data: SearchData) => {
|
||||
op.track("search", {
|
||||
query,
|
||||
results_count,
|
||||
query: data.query,
|
||||
results_count: data.results_count,
|
||||
filters: data.filters,
|
||||
category: data.category,
|
||||
});
|
||||
}, [op]);
|
||||
|
||||
const trackExternalLink = useCallback((url: string, label?: string) => {
|
||||
/**
|
||||
* Track user engagement with elements
|
||||
*/
|
||||
const trackEngagement = useCallback((data: EngagementData) => {
|
||||
op.track(`engagement_${data.action}`, {
|
||||
element: data.element,
|
||||
action: data.action,
|
||||
value: data.value,
|
||||
...data.metadata,
|
||||
});
|
||||
}, [op]);
|
||||
|
||||
/**
|
||||
* Track CTA button clicks
|
||||
*/
|
||||
const trackCTAClick = useCallback((ctaName: string, location: string, destination?: string) => {
|
||||
op.track("cta_click", {
|
||||
cta_name: ctaName,
|
||||
location: location,
|
||||
destination: destination,
|
||||
});
|
||||
}, [op]);
|
||||
|
||||
/**
|
||||
* Track external link clicks
|
||||
*/
|
||||
const trackExternalLink = useCallback((url: string, label?: string, location?: string) => {
|
||||
op.track("external_link_click", {
|
||||
url,
|
||||
label,
|
||||
url: url,
|
||||
label: label,
|
||||
location: location,
|
||||
});
|
||||
}, [op]);
|
||||
|
||||
const identifyUser = useCallback((user: {
|
||||
profileId: string;
|
||||
email?: string;
|
||||
firstName?: string;
|
||||
lastName?: string;
|
||||
properties?: Record<string, unknown>;
|
||||
}) => {
|
||||
/**
|
||||
* Track newsletter signup
|
||||
*/
|
||||
const trackNewsletterSignup = useCallback((email: string, location: string) => {
|
||||
op.track("newsletter_signup", {
|
||||
email: email,
|
||||
location: location,
|
||||
});
|
||||
op.increment({ newsletter_signups: 1 });
|
||||
}, [op]);
|
||||
|
||||
/**
|
||||
* Track promo code usage
|
||||
*/
|
||||
const trackPromoCode = useCallback((code: string, discount: number, success: boolean) => {
|
||||
op.track("promo_code_applied", {
|
||||
code: code,
|
||||
discount: discount,
|
||||
success: success,
|
||||
});
|
||||
}, [op]);
|
||||
|
||||
/**
|
||||
* Track wishlist actions
|
||||
*/
|
||||
const trackWishlistAction = useCallback((action: "add" | "remove", productId: string, productName: string) => {
|
||||
op.track(`wishlist_${action}`, {
|
||||
product_id: productId,
|
||||
product_name: productName,
|
||||
});
|
||||
|
||||
if (action === "add") {
|
||||
op.increment({ wishlist_items: 1 });
|
||||
} else {
|
||||
op.decrement({ wishlist_items: 1 });
|
||||
}
|
||||
}, [op]);
|
||||
|
||||
// ==================== USER IDENTIFICATION ====================
|
||||
|
||||
/**
|
||||
* Identify user
|
||||
*/
|
||||
const identifyUser = useCallback((user: UserData) => {
|
||||
op.identify({
|
||||
profileId: user.profileId,
|
||||
firstName: user.firstName,
|
||||
lastName: user.lastName,
|
||||
email: user.email,
|
||||
properties: user.properties,
|
||||
properties: {
|
||||
phone: user.phone,
|
||||
...user.properties,
|
||||
},
|
||||
});
|
||||
}, [op]);
|
||||
|
||||
/**
|
||||
* Set user properties
|
||||
*/
|
||||
const setUserProperties = useCallback((properties: Record<string, unknown>) => {
|
||||
op.setGlobalProperties(properties);
|
||||
}, [op]);
|
||||
|
||||
// ==================== SCREEN/SESSION TRACKING ====================
|
||||
|
||||
/**
|
||||
* Track screen/page view
|
||||
*/
|
||||
const trackScreenView = useCallback((path: string, title?: string) => {
|
||||
op.screenView(path, {
|
||||
title: title,
|
||||
url: window.location.href,
|
||||
referrer: document.referrer,
|
||||
});
|
||||
}, [op]);
|
||||
|
||||
/**
|
||||
* Track session start
|
||||
*/
|
||||
const trackSessionStart = useCallback(() => {
|
||||
op.track("session_started", {
|
||||
url: window.location.href,
|
||||
referrer: document.referrer,
|
||||
user_agent: navigator.userAgent,
|
||||
screen_resolution: `${window.screen.width}x${window.screen.height}`,
|
||||
});
|
||||
}, [op]);
|
||||
|
||||
return {
|
||||
// E-commerce
|
||||
trackProductView,
|
||||
trackProductImageView,
|
||||
trackVariantSelect,
|
||||
trackAddToCart,
|
||||
trackRemoveFromCart,
|
||||
trackQuantityChange,
|
||||
trackCartOpen,
|
||||
trackCartAbandonment,
|
||||
trackCheckoutStarted,
|
||||
trackCheckoutStep,
|
||||
trackPaymentMethodSelect,
|
||||
trackShippingMethodSelect,
|
||||
trackOrderCompleted,
|
||||
|
||||
// User Engagement
|
||||
trackSearch,
|
||||
trackEngagement,
|
||||
trackCTAClick,
|
||||
trackExternalLink,
|
||||
trackNewsletterSignup,
|
||||
trackPromoCode,
|
||||
trackWishlistAction,
|
||||
|
||||
// User Identity
|
||||
identifyUser,
|
||||
setUserProperties,
|
||||
|
||||
// Session/Screen
|
||||
trackScreenView,
|
||||
trackSessionStart,
|
||||
};
|
||||
}
|
||||
|
||||
|
||||
Reference in New Issue
Block a user