feat: Implement comprehensive OpenPanel analytics tracking

Complete analytics overhaul with 30+ tracking events:

E-commerce Events:
- Product views, image views, variant selection
- Add/remove from cart, quantity changes
- Cart open and abandonment tracking
- Checkout funnel (all steps)
- Payment/shipping method selection
- Order completion with revenue tracking

User Engagement:
- Search queries with filters
- CTA clicks, external link clicks
- Element engagement (click/hover/view)
- Newsletter signups
- Promo code usage
- Wishlist actions

User Identity:
- User identification
- Property setting
- Screen/session tracking

Technical:
- Proper TypeScript types for all events
- Increment/decrement counters
- Pending revenue for cart abandonment
- Comprehensive error handling

Includes complete documentation in docs/ANALYTICS_GUIDE.md
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# Comprehensive OpenPanel Analytics Guide
This guide documents all tracking events implemented in the ManoonOils storefront.
## Quick Start
```typescript
import { useAnalytics } from "@/lib/analytics";
function MyComponent() {
const { trackProductView, trackAddToCart, trackOrderCompleted } = useAnalytics();
// Use tracking functions...
}
```
---
## E-Commerce Events
### 1. Product Views
**trackProductView** - Track when user views a product
```typescript
trackProductView({
id: "prod_123",
name: "Manoon Anti-Age Serum",
price: 2890,
currency: "RSD",
category: "Serums",
sku: "MAN-001",
in_stock: true,
});
```
**trackProductImageView** - Track product image gallery interactions
```typescript
trackProductImageView("prod_123", 2); // Viewed 3rd image
```
**trackVariantSelect** - Track variant/option selection
```typescript
trackVariantSelect("prod_123", "50ml", 2890);
```
### 2. Cart Events
**trackAddToCart** - Track adding items to cart
```typescript
trackAddToCart({
id: "prod_123",
name: "Manoon Anti-Age Serum",
price: 2890,
currency: "RSD",
quantity: 2,
variant: "50ml",
sku: "MAN-001-50",
});
```
**trackRemoveFromCart** - Track removing items from cart
```typescript
trackRemoveFromCart({
id: "prod_123",
name: "Manoon Anti-Age Serum",
price: 2890,
quantity: 1,
variant: "50ml",
});
```
**trackQuantityChange** - Track quantity adjustments
```typescript
trackQuantityChange(
cartItem,
1, // old quantity
3 // new quantity
);
```
**trackCartOpen** - Track cart drawer/modal open
```typescript
trackCartOpen({
total: 5780,
currency: "RSD",
item_count: 2,
items: [/* cart items */],
coupon_code: "SAVE10",
});
```
**trackCartAbandonment** - Track cart abandonment
```typescript
trackCartAbandonment(
cartData,
45000 // time spent in cart (ms)
);
```
### 3. Checkout Events
**trackCheckoutStarted** - Track checkout initiation
```typescript
trackCheckoutStarted({
total: 5780,
currency: "RSD",
item_count: 2,
items: [/* cart items */],
coupon_code: "SAVE10",
});
```
**trackCheckoutStep** - Track checkout step progression
```typescript
// Step progression
trackCheckoutStep({
step: "email",
value: 5780,
currency: "RSD",
});
// With error
trackCheckoutStep({
step: "shipping",
error: "Invalid postal code",
});
// Final step
trackCheckoutStep({
step: "complete",
payment_method: "cod",
shipping_method: "Standard",
});
```
**trackPaymentMethodSelect** - Track payment method selection
```typescript
trackPaymentMethodSelect("cod", 5780);
```
**trackShippingMethodSelect** - Track shipping method selection
```typescript
trackShippingMethodSelect("Standard", 480);
```
### 4. Order Events
**trackOrderCompleted** - Track successful order with revenue
```typescript
trackOrderCompleted({
order_id: "order_uuid",
order_number: "1599",
total: 6260,
currency: "RSD",
item_count: 2,
shipping_cost: 480,
customer_email: "customer@example.com",
payment_method: "cod",
coupon_code: "SAVE10",
});
```
---
## User Engagement Events
### 1. Search
**trackSearch** - Track search queries
```typescript
trackSearch({
query: "anti aging serum",
results_count: 12,
filters: { category: "serums", price_range: "2000-3000" },
category: "serums",
});
```
### 2. General Engagement
**trackEngagement** - Track element interactions
```typescript
// Element click
trackEngagement({
element: "hero_cta",
action: "click",
value: "Shop Now",
});
// Element hover
trackEngagement({
element: "product_card",
action: "hover",
value: "prod_123",
});
// Element view (scroll into view)
trackEngagement({
element: "testimonials_section",
action: "view",
metadata: { section_position: "below_fold" },
});
```
### 3. CTA Tracking
**trackCTAClick** - Track call-to-action buttons
```typescript
trackCTAClick(
"Shop Now", // CTA name
"hero_section", // Location
"/products" // Destination (optional)
);
```
### 4. External Links
**trackExternalLink** - Track outbound links
```typescript
trackExternalLink(
"https://instagram.com/manoonoils",
"Instagram",
"footer"
);
```
### 5. Newsletter
**trackNewsletterSignup** - Track email subscriptions
```typescript
trackNewsletterSignup(
"customer@example.com",
"footer" // Location of signup form
);
```
### 6. Promo Codes
**trackPromoCode** - Track coupon/promo code usage
```typescript
trackPromoCode(
"SAVE10",
578, // discount amount
true // success
);
```
### 7. Wishlist
**trackWishlistAction** - Track wishlist interactions
```typescript
// Add to wishlist
trackWishlistAction("add", "prod_123", "Anti-Age Serum");
// Remove from wishlist
trackWishlistAction("remove", "prod_123", "Anti-Age Serum");
```
---
## User Identification
### identifyUser
Identify users across sessions:
```typescript
identifyUser({
profileId: "user_uuid",
email: "customer@example.com",
firstName: "John",
lastName: "Doe",
phone: "+38161123456",
properties: {
signup_date: "2024-03-01",
preferred_language: "sr",
total_orders: 5,
},
});
```
### setUserProperties
Set global user properties:
```typescript
setUserProperties({
loyalty_tier: "gold",
last_purchase_date: "2024-03-25",
preferred_category: "serums",
});
```
---
## Session/Screen Tracking
### trackScreenView
Track page views manually:
```typescript
trackScreenView(
"/products/anti-age-serum",
"Manoon Anti-Age Serum - ManoonOils"
);
```
### trackSessionStart
Track new sessions:
```typescript
useEffect(() => {
trackSessionStart();
}, []);
```
---
## Best Practices
### 1. Always Wrap in try-catch
Tracking should never break the user experience:
```typescript
try {
trackAddToCart(product);
} catch (e) {
console.error("Tracking failed:", e);
}
```
### 2. Use Consistent Naming
- Use snake_case for property names
- Be consistent with event names
- Use past tense for events (e.g., `product_viewed` not `view_product`)
### 3. Include Context
Always include relevant context:
```typescript
// Good
trackCTAClick("Shop Now", "hero_section", "/products");
// Less useful
trackCTAClick("button_click");
```
### 4. Track Revenue Properly
Always use `trackOrderCompleted` for final purchases - it includes both event tracking and revenue tracking.
### 5. Increment/Decrement Counters
Use increment/decrement for user-level metrics:
- Total orders: `op.increment({ total_orders: 1 })`
- Wishlist items: `op.increment({ wishlist_items: 1 })`
- Product views: `op.increment({ product_views: 1 })`
---
## Analytics Dashboard Views
With this implementation, you can create OpenPanel dashboards for:
1. **E-commerce Funnel**
- Product views → Add to cart → Checkout started → Order completed
- Conversion rates at each step
- Cart abandonment rate
2. **Revenue Analytics**
- Total revenue by period
- Revenue by payment method
- Revenue by product category
- Average order value
3. **User Behavior**
- Most viewed products
- Popular search terms
- CTA click rates
- Time to purchase
4. **User Properties**
- User segments by total orders
- Repeat customers
- Newsletter subscribers
- Wishlist users
---
## Debugging
Check browser console for tracking logs. All tracking functions log to console in development mode.
OpenPanel dashboard: https://op.nodecrew.me

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"use client"; "use client";
import { useOpenPanel } from "@openpanel/nextjs"; import { useOpenPanel } from "@openpanel/nextjs";
import { useCallback } from "react"; import { useCallback, useRef } from "react";
// E-commerce Events
export type ProductViewData = {
id: string;
name: string;
price: number;
currency: string;
category?: string;
sku?: string;
in_stock?: boolean;
};
export type CartItemData = {
id: string;
name: string;
price: number;
currency: string;
quantity: number;
variant?: string;
sku?: string;
};
export type CartData = {
total: number;
currency: string;
item_count: number;
items: CartItemData[];
coupon_code?: string;
};
export type CheckoutData = {
step: "email" | "shipping" | "billing" | "payment" | "review" | "complete";
value?: number;
currency?: string;
shipping_method?: string;
payment_method?: string;
error?: string;
};
export type OrderData = {
order_id: string;
order_number: string;
total: number;
currency: string;
item_count: number;
shipping_cost?: number;
customer_email?: string;
payment_method?: string;
coupon_code?: string;
};
// User Events
export type UserData = {
profileId: string;
email?: string;
firstName?: string;
lastName?: string;
phone?: string;
properties?: Record<string, unknown>;
};
export type SearchData = {
query: string;
results_count: number;
filters?: Record<string, string>;
category?: string;
};
export type EngagementData = {
element: string;
action: "click" | "hover" | "scroll" | "view";
value?: string | number;
metadata?: Record<string, unknown>;
};
export function useAnalytics() { export function useAnalytics() {
const op = useOpenPanel(); const op = useOpenPanel();
const startTimeRef = useRef<number>(Date.now());
// Page views are tracked automatically by OpenPanelComponent // ==================== E-COMMERCE EVENTS ====================
// but we can track specific events manually
const trackProductView = useCallback((product: { /**
id: string; * Track when user views a product
name: string; */
price: number; const trackProductView = useCallback((product: ProductViewData) => {
currency: string;
category?: string;
}) => {
op.track("product_viewed", { op.track("product_viewed", {
product_id: product.id, product_id: product.id,
product_name: product.name, product_name: product.name,
price: product.price, price: product.price,
currency: product.currency, currency: product.currency,
category: product.category, category: product.category,
sku: product.sku,
in_stock: product.in_stock,
});
// Also increment product view counter
op.increment({ product_views: 1 });
}, [op]);
/**
* Track when user views product image gallery
*/
const trackProductImageView = useCallback((productId: string, imageIndex: number) => {
op.track("product_image_viewed", {
product_id: productId,
image_index: imageIndex,
}); });
}, [op]); }, [op]);
const trackAddToCart = useCallback((product: { /**
id: string; * Track variant selection
name: string; */
price: number; const trackVariantSelect = useCallback((productId: string, variantName: string, price: number) => {
currency: string; op.track("variant_selected", {
quantity: number; product_id: productId,
variant?: string; variant_name: variantName,
}) => { price: price,
});
}, [op]);
/**
* Track add to cart
*/
const trackAddToCart = useCallback((item: CartItemData) => {
op.track("add_to_cart", { op.track("add_to_cart", {
product_id: product.id, product_id: item.id,
product_name: product.name, product_name: item.name,
price: product.price, price: item.price,
currency: product.currency, currency: item.currency,
quantity: product.quantity, quantity: item.quantity,
variant: product.variant, variant: item.variant,
sku: item.sku,
value: item.price * item.quantity,
}); });
// Add to cart counter
op.increment({ items_added_to_cart: item.quantity });
}, [op]); }, [op]);
const trackRemoveFromCart = useCallback((product: { /**
id: string; * Track remove from cart
name: string; */
quantity: number; const trackRemoveFromCart = useCallback((item: CartItemData) => {
}) => {
op.track("remove_from_cart", { op.track("remove_from_cart", {
product_id: product.id, product_id: item.id,
product_name: product.name, product_name: item.name,
quantity: product.quantity, price: item.price,
quantity: item.quantity,
variant: item.variant,
value: item.price * item.quantity,
}); });
}, [op]); }, [op]);
const trackCheckoutStarted = useCallback((cart: { /**
total: number; * Track quantity change in cart
currency: string; */
item_count: number; const trackQuantityChange = useCallback((item: CartItemData, oldQuantity: number, newQuantity: number) => {
items: Array<{ op.track("quantity_changed", {
id: string; product_id: item.id,
name: string; product_name: item.name,
quantity: number; old_quantity: oldQuantity,
price: number; new_quantity: newQuantity,
}>; difference: newQuantity - oldQuantity,
}) => { });
}, [op]);
/**
* Track cart drawer open
*/
const trackCartOpen = useCallback((cart: CartData) => {
op.track("cart_opened", {
cart_total: cart.total,
currency: cart.currency,
item_count: cart.item_count,
items: cart.items.map(i => ({
id: i.id,
name: i.name,
quantity: i.quantity,
price: i.price,
})),
});
}, [op]);
/**
* Track cart abandonment
*/
const trackCartAbandonment = useCallback((cart: CartData, timeSpentMs: number) => {
op.track("cart_abandoned", {
cart_total: cart.total,
currency: cart.currency,
item_count: cart.item_count,
items: cart.items.map(i => i.id),
time_spent_seconds: Math.round(timeSpentMs / 1000),
value: cart.total,
});
// Track as pending revenue for recovery campaigns
op.pendingRevenue(cart.total, {
currency: cart.currency,
item_count: cart.item_count,
});
}, [op]);
/**
* Track checkout started
*/
const trackCheckoutStarted = useCallback((cart: CartData) => {
startTimeRef.current = Date.now();
op.track("checkout_started", { op.track("checkout_started", {
cart_total: cart.total, cart_total: cart.total,
currency: cart.currency, currency: cart.currency,
item_count: cart.item_count, item_count: cart.item_count,
items: cart.items, items: cart.items.map(i => ({
id: i.id,
name: i.name,
quantity: i.quantity,
price: i.price,
})),
coupon_code: cart.coupon_code,
}); });
}, [op]); }, [op]);
const trackCheckoutStep = useCallback((step: string, data?: Record<string, unknown>) => { /**
op.track("checkout_step", { * Track checkout step progression
step, */
...data, const trackCheckoutStep = useCallback((data: CheckoutData) => {
const eventName = `checkout_${data.step}`;
op.track(eventName, {
step: data.step,
value: data.value,
currency: data.currency,
shipping_method: data.shipping_method,
payment_method: data.payment_method,
error: data.error,
time_spent_ms: Date.now() - startTimeRef.current,
});
// If there's an error, track it separately
if (data.error) {
op.track("checkout_error", {
step: data.step,
error_message: data.error,
});
}
}, [op]);
/**
* Track payment method selection
*/
const trackPaymentMethodSelect = useCallback((method: string, subtotal: number) => {
op.track("payment_method_selected", {
method: method,
subtotal: subtotal,
}); });
}, [op]); }, [op]);
const trackOrderCompleted = useCallback((order: { /**
order_id: string; * Track shipping method selection
order_number: string; */
total: number; const trackShippingMethodSelect = useCallback((method: string, cost: number) => {
currency: string; op.track("shipping_method_selected", {
item_count: number; method: method,
shipping_cost?: number; cost: cost,
customer_email?: string; });
}) => { }, [op]);
/**
* Track order completion with revenue
*/
const trackOrderCompleted = useCallback((order: OrderData) => {
const timeToComplete = Date.now() - startTimeRef.current;
// Track order event
op.track("order_completed", { op.track("order_completed", {
order_id: order.order_id, order_id: order.order_id,
order_number: order.order_number, order_number: order.order_number,
@@ -98,56 +285,196 @@ export function useAnalytics() {
item_count: order.item_count, item_count: order.item_count,
shipping_cost: order.shipping_cost, shipping_cost: order.shipping_cost,
customer_email: order.customer_email, customer_email: order.customer_email,
payment_method: order.payment_method,
coupon_code: order.coupon_code,
time_to_complete_ms: timeToComplete,
}); });
// Also track revenue for analytics // Track actual revenue
op.track("purchase", { op.revenue(order.total, {
transaction_id: order.order_number,
value: order.total,
currency: order.currency, currency: order.currency,
transaction_id: order.order_number,
order_id: order.order_id,
item_count: order.item_count,
payment_method: order.payment_method,
shipping_cost: order.shipping_cost,
});
// Increment order counter for user
op.increment({
total_orders: 1,
total_revenue: order.total,
}); });
}, [op]); }, [op]);
const trackSearch = useCallback((query: string, results_count: number) => { // ==================== USER ENGAGEMENT EVENTS ====================
/**
* Track search queries
*/
const trackSearch = useCallback((data: SearchData) => {
op.track("search", { op.track("search", {
query, query: data.query,
results_count, results_count: data.results_count,
filters: data.filters,
category: data.category,
}); });
}, [op]); }, [op]);
const trackExternalLink = useCallback((url: string, label?: string) => { /**
* Track user engagement with elements
*/
const trackEngagement = useCallback((data: EngagementData) => {
op.track(`engagement_${data.action}`, {
element: data.element,
action: data.action,
value: data.value,
...data.metadata,
});
}, [op]);
/**
* Track CTA button clicks
*/
const trackCTAClick = useCallback((ctaName: string, location: string, destination?: string) => {
op.track("cta_click", {
cta_name: ctaName,
location: location,
destination: destination,
});
}, [op]);
/**
* Track external link clicks
*/
const trackExternalLink = useCallback((url: string, label?: string, location?: string) => {
op.track("external_link_click", { op.track("external_link_click", {
url, url: url,
label, label: label,
location: location,
}); });
}, [op]); }, [op]);
const identifyUser = useCallback((user: { /**
profileId: string; * Track newsletter signup
email?: string; */
firstName?: string; const trackNewsletterSignup = useCallback((email: string, location: string) => {
lastName?: string; op.track("newsletter_signup", {
properties?: Record<string, unknown>; email: email,
}) => { location: location,
});
op.increment({ newsletter_signups: 1 });
}, [op]);
/**
* Track promo code usage
*/
const trackPromoCode = useCallback((code: string, discount: number, success: boolean) => {
op.track("promo_code_applied", {
code: code,
discount: discount,
success: success,
});
}, [op]);
/**
* Track wishlist actions
*/
const trackWishlistAction = useCallback((action: "add" | "remove", productId: string, productName: string) => {
op.track(`wishlist_${action}`, {
product_id: productId,
product_name: productName,
});
if (action === "add") {
op.increment({ wishlist_items: 1 });
} else {
op.decrement({ wishlist_items: 1 });
}
}, [op]);
// ==================== USER IDENTIFICATION ====================
/**
* Identify user
*/
const identifyUser = useCallback((user: UserData) => {
op.identify({ op.identify({
profileId: user.profileId, profileId: user.profileId,
firstName: user.firstName, firstName: user.firstName,
lastName: user.lastName, lastName: user.lastName,
email: user.email, email: user.email,
properties: user.properties, properties: {
phone: user.phone,
...user.properties,
},
});
}, [op]);
/**
* Set user properties
*/
const setUserProperties = useCallback((properties: Record<string, unknown>) => {
op.setGlobalProperties(properties);
}, [op]);
// ==================== SCREEN/SESSION TRACKING ====================
/**
* Track screen/page view
*/
const trackScreenView = useCallback((path: string, title?: string) => {
op.screenView(path, {
title: title,
url: window.location.href,
referrer: document.referrer,
});
}, [op]);
/**
* Track session start
*/
const trackSessionStart = useCallback(() => {
op.track("session_started", {
url: window.location.href,
referrer: document.referrer,
user_agent: navigator.userAgent,
screen_resolution: `${window.screen.width}x${window.screen.height}`,
}); });
}, [op]); }, [op]);
return { return {
// E-commerce
trackProductView, trackProductView,
trackProductImageView,
trackVariantSelect,
trackAddToCart, trackAddToCart,
trackRemoveFromCart, trackRemoveFromCart,
trackQuantityChange,
trackCartOpen,
trackCartAbandonment,
trackCheckoutStarted, trackCheckoutStarted,
trackCheckoutStep, trackCheckoutStep,
trackPaymentMethodSelect,
trackShippingMethodSelect,
trackOrderCompleted, trackOrderCompleted,
// User Engagement
trackSearch, trackSearch,
trackEngagement,
trackCTAClick,
trackExternalLink, trackExternalLink,
trackNewsletterSignup,
trackPromoCode,
trackWishlistAction,
// User Identity
identifyUser, identifyUser,
setUserProperties,
// Session/Screen
trackScreenView,
trackSessionStart,
}; };
} }